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Questions

I've just bought a new Novatec hub, but I did not expect to see N logo on it as my previous hub had a sticker with Novatec logo on. Do I have a genuine Novatec hub?

I need a stronger solution for my convertible hubs D771SB/D772SB which have weak axle. My bike can take standard QR only. Is there any possibility?

I have some issues with my Novatec Thirty disc wheels. Hub is not working properly; I can feel strong friction in my rear hub. Can you help with my problem?

You told me that you don’t have the requested goods in your EU warehouse. But could you tell me who else might have them?

Can I pay with PayPal when ordering goods from Novatec EU?

I want to order QRs for my hubs A291SB/F482SB. Can you advise me on correct length?

What does ABG feature mean?

Can you provide me with correct spoke lengths if I tell you the hub and rim model?

Could you explain Easy 3in1 and Unique 3in1 system as I don’t quite understand it?

I’m looking for fast delivery of my order from Novatec EU. What are my options?

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Most viewed questions

Could you explain in detail how convertible Novatec hubs work and how to convert them into different axle sizes?
I need a new cassette body for my hub, but not sure which one I should order. Could you explain cassette body compatibility system for Novatec hubs?
Do you have a guide on how to use bearing installation and bearing puller tool kit from Novatec? Can I order it from Novatec EU?
Which bearings do I need for my front superlight Novatec hub?
Can you provide me with correct spoke lengths if I tell you the hub and rim model?

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Latest FAQ

Abbreviations in hub description explained

Please explain the meaning of hub description D462SB/A-SL-A5A-B12-XD-11S as it looks quite cryptic to me. Maybe you can explain all possible combinations so any other hubs will be clear too?

Ok, let me explain all these tricky... Read more

Difference between hubs D462SB and D162SB

What is the difference between hubs D462SB and D162SB? They look the same to me.

Yes, the very first impression you get is that... Read more

Types of inner spacers for casette bodies

I tried to change my cassette body from Shimano 11s (4 pawls) to SRAM XD 11s driver (4 pawls) and realized that inner spacer from Shim. won’t fit XD driver. I did this in the past without any problem. What is wrong now?

Explanation in this case is simple. Older SRAM... Read more

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