Frequently Asked Questions

Questions

Please explain the meaning of hub description D462SB/A-SL-A5A-B12-XD-11S as it looks quite cryptic to me. Maybe you can explain all possible combinations so any other hubs will be clear too?

What is the difference between hubs D462SB and D162SB? They look the same to me.

I tried to change my cassette body from Shimano 11s (4 pawls) to SRAM XD 11s driver (4 pawls) and realized that inner spacer from Shim. won’t fit XD driver. I did this in the past without any problem. What is wrong now?

Do you have a guide on how to use bearing installation and bearing puller tool kit from Novatec? Can I order it from Novatec EU?

Where can I get some Novatec catalogues of wheels?

Where can I get some Novatec catalogues of hubs?

I want to replace my Shimano cassette body for SRAM XD 11 speed on my hub D772SB. How to do it and which parts do I need?

I think that Shim.9 cassette body from your e-shop is suitable for my Shim MTB 11 speed cassette. Can you confirm this?

I saw Novatec R9 wheels with different design than I’m used to so not sure if it’s genuine Novatec product. Do you have same wheel models in 2 different designs?

Can you give me an idea about which Novatec wheels can be converted to different axle sizes?

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